» Dreamhost Overbills Customers $7.5 Million; Uses Homer Simpson To Deliver Apology
There’s a fine line between humor and condescension; more than a few customers felt that hosting provider Dreamhost crossed that line today.
The company overbilled nearly every customer, by a total $7.5 million dollars. The mea culpa came in the form of a blog post that featured Homer Simpson and featured such quips as “The joke is on you!” along with an apology and explanation. Basically, their billing system added a year’s worth of extra hosting charges to every single account…
